Useful information

 

***Wash before first use***

 

Delivery and Shipping costs:

For Canada:

Shipping times, please allow 1-2 business days for processing your order.

Shipping cost: $6.99 + taxes and free shipping on all orders over $150.00.

Parcels are sent by Canada Post, 3 to 9 business days delivery.

Shipping deadlines estimation by made Canada Post, Towel Trip can not guarantee them.

USA:

$19 CAD

 

Please note that if your shipping address is outside Canada, your order is subject to your country's local duties and taxes and the customer is responsable for paying such fees.

Please note that the customs process may delay your shipment. 

Exchange and refund:

We accept exchanges and/or refund within 14 days following the reception of your order. Towels must be in original packaging, unused, unwashed and undamaged. Fill in the form in the return section.

For exchanges and/or refund the cost of the shipping will be assume by customers. By preference use a transport with parcel tracking, we are not responsible for lost packages. The Towel Trip will cover the shipping costs to forward you during the exchange.

Final sales are non-refundable or exchangeable.

The refund will be made within 7 days of the return.